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  1. RMH New York Help Desk
  2. Tips & Tricks

Tips & Tricks

Blackbaud/RE

  • Citrix Account Merge

Google Chrome

  • Syncing Work Account
  • Google Password Manager
  • Checking Sync
  • Changing Default Camera (Chrome)
  • Clear Cache (Chrome)

Surface Pro / Windows 10

  • Power Policy & Logging Off
  • HP Smart - Adding Printer
  • DirectAccess
  • Shutdown Surface Pro 4
  • Change Your Default Printer

Microsoft Office and Office 365

  • Room Calendars
  • Microsoft Teams Chat Messaging
  • Installing Microsoft Teams on Mobile
  • SharePoint Online External Sharing
  • Calling your Department Team
  • Automatic Replies (OWA)
See all 14 articles

Cisco Webex

  • Stream Your Virtual Event
  • Create a Meeting for Your Virtual Event

Spam / Proofpoint Essentials

  • Reset Your Spam Password
  • Encrypt Emails

Mitel Phone System

  • Mitel Mobility Provisioning (iPhone)
  • Mitel Desk (485G) Phones
  • Conferencing
  • Greylist Phone Numbers
  • Logging In

Mobile Phone

  • Adding Google Account

IBM MaaS360

  • Reauthenticate Account
  • Clearing ADP Cache
  • Citizen App
  • Resetting MaaS360 Email
  • Genius Scan
  • Adding Email on Mobile Phone
See all 7 articles

Adobe Acrobat

  • Accessing Adobe Acrobat
  • "Access Denied" Error

RMHC

  • Accessing RADAR

Guest Services

  • Guest Wireless Information

HotSOS

  • Service Order Creation (Mobile)
  • Service Order Work (Mobile)
  • Login (Mobile)
  • Orders Console
  • Rooms Console (Viewing GuestRooms)
  • Login (Desktop)
See all 7 articles
RMH New York Help Desk